Question 1

What is the best way to store the treats?

Accepted Answer

Treats will last the longest kept sealed in a cool dry place or the freezer. We do not reccommend storing in the fridge as this can increase moisture and cause treats to spoil faster.

Question 2

Are Gnarly Dog treats available in stores?

Accepted Answer

Yes! We are currently stocked in store at the following locations:   - Global Pet Foods Burnaby (4293 Hastings St, Burnaby, B.C) - In The Raw (150 Second St E, North Vancouver, B.C) - The Pet Store Victoria (3845 Cadboro Bay Road, Victoria, B.C) - Pawsitive Attitude Dog Training (135 Finlayson St, La Ronge, SK)

Question 3

What is Gnarly Dogs return and refund policy?

Accepted Answer

We're hoping that you will love our products and that this won't be a necessity, but should you ever be dissatisfied with an order or product you recieve, please feel free to send us a message and we will do our best to accomodate you and your pets to make sure you end up happy.   Customer service is a key here at Gnarly Dog Shoppe!

Question 4

Are Gnarly Dog products sourced locally?

Accepted Answer

We do our best to buy and source raw ingredients as close to home as possible.  All of our products are sourced within B.C. with the exception of our goat.

Question 5

Why is the "shop" page gone?"

Accepted Answer

Once a month when we are preparing for a restock the shop is closed for around 24 hours to give us time to manage and update inventory.

Question 6

What are the dates on the back of the bags?

Accepted Answer

These are production dates so we can keep track of batches should we ever need to know which batch a particular bag of treats was from.

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